Customer service

Customer service of Spellenwinkel.nl.

Contact

If you have any questions or suggestions, please look here for ways to contact us.

Winkel

Curious about our beautiful store in Delft (the Netherlands) and the huge range of product we carry?

Placing your order

How do you place an order?

Shipment and shipment costs

How is your order shipped, and what are the shipping rates?

Return policy

You want to return (a part of) your order?!

Missing or damaged parts

Je mist een onderdeel van je product of er is iets beschadigd, wat moet je nu doen?

Payment and payment methods

Which payment options does Spellenwinkel.nl offer for your orders?

Riverty (the new AfterPay)

How do I pay with Riverty?

Store credit

How do you receive and use store credit?

Saving up for store credit and free products!

How do Play points work?

Measures regarding the corona virus

FAQ

Do you have a question about Spellenwinkel.nl? It might be answered here.

Company details

Our company details.

Terms and conditions for usage

The terms and conditions for using Spellenwinkel.nl's website.

Terms and conditions for delivery

Spellenwinkel.nl's terms and conditions for deliveries.

Terms and conditions Custom Products

Terms and conditions for ordering custom products such as custom playmats.

Privacy policy

We respect your privacy. Read here how we treat your personal data.